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The Guardian - UK
The Guardian - UK
Business
Miles Brignall

How can it cost £46 to sell a few Santander shares?

Selling can be a costly business with a £46 quote for about 100 shares.
Selling can be a costly business with a £46 quote for about 100 shares. Photograph: Westend61 GmbH/Alamy

I have some Santander shares I gained years ago when it took over the demutualised Abbey National.

Every year the bank’s share management company, Equiniti, writes to me offering – among other things – to sell them.

For this, they want a £46 commission. This seems exorbitantly high, given that the shares are only worth about £450.

I now want to sell them – is there a cheaper option?
CP,
Herts

Lots of people still have these shares and get these letters. I completely agree that a £46 charge sounds like too much for selling the 100 or so shares you must have. The charge would have been a 10% commission.

However, it turns out that that is the price for a written execution.

If you are prepared to sign up to the company’s online service – it takes a couple of days, as Equiniti has to send an authorisation code to your home – you can sell them for a more reasonable £20.

There are other slightly cheaper options but as a rare share trader, this will arguably be your easiest, and I would probably opt for that.

We welcome letters but cannot answer individually. Email us at consumer.champions@theguardian.com or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. Please include a daytime phone number. Submission and publication of all letters is subject to our terms and conditions

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