The fallout from Telstra’s national network outage on Wednesday was widespread, stalling trains and electronic payments, and preventing emergency calls to Triple Zero connecting. The company conducted more than 600 welfare checks on people unable to contact the emergency hotline, with seven people needing assistance.
Errors with emergency calls continued into Thursday morning. But by Thursday afternoon, Telstra’s Chief Financial Officer Michael Ackland said customers can “feel confident” calling Triple Zero.