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The Conversation
The Conversation
Centaine Snoswell, Associate Professor, School of Pharmacy and Pharmaceutical Sciences, The University of Queensland

How an outage like Telstra’s affects Australians’ health care, beyond emergency calls

The fallout from Telstra’s national network outage on Wednesday was widespread, stalling trains and electronic payments, and preventing emergency calls to Triple Zero connecting. The company conducted more than 600 welfare checks on people unable to contact the emergency hotline, with seven people needing assistance.

Errors with emergency calls continued into Thursday morning. But by Thursday afternoon, Telstra’s Chief Financial Officer Michael Ackland said customers can “feel confident” calling Triple Zero.

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