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Daily Mirror
Daily Mirror
National
Fatima Aziz & Benedict Tetzlaff-Deas

Hotel's classy response to guest who complained 'place smelled like a nursing home'

A hotel owner has hit back at a guest who complained that the building 'smelt like a nursing home'.

The disgruntled guest described the Royal Seabank Hotel on Blackpool's seafront as a 'disgrace' in a review posted on TripAdvisor last December, reports LancsLive, claiming it was cold and run down.

The review states: "What a disgrace this place is no heating, place dirty, got upgraded to deluxe as complained that outside of standard room smelt heavily of paint so move[d], so never saw standard room omg this place needs closing.

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