Get all your news in one place.
100's of premium titles.
One app.
Start reading
The Independent UK
The Independent UK
Business
Graig Graziosi

Hotel owners say Marriott’s reward program is ripping them off

A group of hotel owners are sick of footing the bill for Marriott customers who cash in their credit card points for discounted stays.

Most of the Marriott hotels travelers encounter are owned by franchisees, not Marriott International. However, because they are still under the Marriott umbrella, they are expected to honor the company's Bonvoy customer loyalty program, including offering discounted stays to customers who've racked up points on their Marriott-branded credit cards.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.