Israeli telecom HOT has deployed OOONA’s QA Manager to transform management of its video-on-demand (VOD) catalog and automate quality assurance operation, enhance the accuracy of localization and deliver a better experience to customers.
HOT faced several challenges prior to adopting OOONA’s solution. It relied heavily on manual processes to track and update content in its vast catalog with tools like Microsoft Excel and email. Not only was the process time-consuming, but it also was prone to human error, OOONA said.
