A District Consumer Disputes Redressal Commission (DCDRC) in Kangra, Himachal Pradesh, has directed a Greater Noida hostel to refund Rs 30,000 with 9% annual interest after a student left the accommodation within a week, alleging that the promised facilities, including quality food, Wi-Fi and maintenance, were not provided.
The commission also ordered the hostel to pay Rs 5,000 as compensation for mental harassment and another Rs 5,000 towards litigation costs, holding that accepting advance fees while failing to provide basic amenities amounted to deficiency in service under the Consumer Protection Act.
