The timing of a hospital appointment does more than tell you when to see a doctor. It can also shape how you get there. For some older patients, an early appointment can fall before their concessionary bus pass, which provides free bus travel, becomes valid. An unreliable bus service can mean having to leave much earlier than necessary. And an appointment at a specialist hospital rather than the one closest to home can turn a straightforward journey into one that involves several connections.
For someone who is already unwell, these are not minor inconveniences. A short appointment can involve hours of travelling and waiting, followed by the challenge of getting home again.
