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Leon Salter, Postdoctoral Fellow, Center for Culture-Centered Approach to Research and Evaluation, Massey University

Home support work in NZ is already insecure and underpaid – automation may only make it worse

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The number of number of people aged 65 years or older living in New Zealand is likely to hit one million by 2028, according to the latest statistics – up from under 300,000 in 1980. Caring for this ageing population will become increasingly important.

Research has shown New Zealanders prefer to retain independence for as long as possible with the help of home-based care. Yet home support workers (HSWs) – those who assist older people, as well as people with disabilities and long-term conditions – have been underpaid and underappreciated for decades.

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