Holly Willoughby and Phillip Schofield appeared a little lost for words after they received a call from a viewer who wanted to tell her family she was sorry for being disabled. The hosting duo were back at the helm of Wednesday's edition (March 30) of the ITV daytime show and they were joined by agony aunt Deidre Sanders who was on hand to take more call from viewers in today's phone-in which was centred around 'saying sorry'.
Among the callers was a lady known as 'Isla' who was in tears even before uttering a word to Holly and Phillip. "Darling, I've just read the start of this and I can hear you're upset and it feels like an apology you really don't need to make," Holly started.