Passengers were forced to wait for over three hours at a gate at Glasgow Airport only to be told their flight had been cancelled by TUI.
Chris McGill, from Falkirk, was one of the holidaymakers travelling with the travel operator to Dalaman from Glasgow yesterday afternoon with his family for a much-needed break.
He claims that TUI always knew the "flight was going to be cancelled" following numerous explanations by staff of why take-off was delayed, Glasgow Live reports.
