A mum's long-awaited holiday was ruined when she was forced to spend 10 days wearing the same 'stinky' tracksuit she flew in - after British Airways 'lost her luggage'. Melanie Marvell planned a trip from the UK to the US for to visit friends she made when she used to work in America.
The 58-year-old had booked a sequence of three connecting flights to make the long-haul journey to Rhode Island the bargain price of £550. The sales assistant was due to fly from Newcastle International Airport to Heathrow Airport with British Airways, then to Shannon Airport, Ireland, with Aer Lingus and finally to Boston Logan International Airport with British Airways again.
Melanie says she checked her suitcase in with British Airways at the start of her journey and made the short flight to London as planned. But when she went to check in for her next flight to Ireland with Aer Lingus - owned by the same company as British Airways - she says she was told she had been 'offloaded' by British Airways.