Holidays got off to a miserable start last night and this morning for some passengers who complained of being stuck in stairwells for two hours.
The passengers said they have been left in the sweltering heat due to lengthy delays with planes and buses from the gate, they have said.
A group of 40 people were stuck sweating in a stairwell at Gatwick Airport in London for two hours in 24C heat while they waited for their bus to arrive, they have claimed.