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International Business Times UK
International Business Times UK
Stephanie Cruz

HMRC's £900 Cheque Turns Into Nightmare — Woman Forced to Drive 94 Miles Says Lloyds Has 'Forgotten Rural Britain'

With branch closures and new Post Office restrictions, rural customers feel increasingly cut off from essential face-to-face banking. (Credit: Lloyds Bank Website)

A Cornwall woman was forced to drive 94 miles to deposit a £900 ($1,215) HMRC cheque after Lloyds Banking Group refused to process it at her local Post Office — a policy change she called 'backward thinking' that risks cutting off rural communities from basic financial services.

Annabel Yates, from Crackington Haven in North Cornwall, received the tax refund cheque from HM Revenue and Customs earlier this year. She first tried depositing it through the Lloyds mobile app, but the cheque would not scan, BBC News reported.

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