
A Cornwall woman was forced to drive 94 miles to deposit a £900 ($1,215) HMRC cheque after Lloyds Banking Group refused to process it at her local Post Office — a policy change she called 'backward thinking' that risks cutting off rural communities from basic financial services.
Annabel Yates, from Crackington Haven in North Cornwall, received the tax refund cheque from HM Revenue and Customs earlier this year. She first tried depositing it through the Lloyds mobile app, but the cheque would not scan, BBC News reported.