The £301 cost of living payment is being made to one million eligible claimant families who receive tax credits, and no other means-tested benefits, from Tuesday (May 2). The payments - scheduled to be paid to eligible claimants until May 9 - will land automatically into the bank account where customers receive their tax credits.
If tax credit customers believe they are eligible but do not receive a £301 payment between the published payment dates, they should wait until May 16 to contact HMRC. This is to allow time for their bank, building society or credit union to process the payment.
Receiving a previous Cost of Living Payment does not guarantee customers will receive a future one. Customers must meet the individual eligibility criteria for each payment.