It has been over three-and-a-half years since the debut of OpenAI’s ChatGPT spurred booming corporate interest in generative artificial intelligence tools to remake work. And yet Hitachi, which employs nearly 290,000 globally, still hasn’t deployed a single, enterprise-wide AI tool for all workers across the Japanese conglomerate.
This more cautious approach may prove to be prudent for Hitachi, given that research has shown a high number of enterprise AI pilots fail and a debate that’s intensified regarding the cost of AI, leading most large employers like Hitachi to closely track workplace AI usage as costs rise.
