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Wales Online
Wales Online
National
Jane Hall & Rachel Sloper

Hermes customer 'horrified' after parcel left behind neighbour's bin

A Hermes customer has slammed the delivery driver who left a parcel containing an expensive pair of designer trainers behind her neighbours' wheelie bins. Karen Hindhaugh received a message from Hermes on Sunday afternoon whilst she was out saying “your parcel has been delivered and signed for at the delivery address.”

But when she checked, the attached delivery photo showed a wheelie bin belonging to a neighbour some metres from Karen’s home on what is a well-used public road. When Karen arrived home an hour later she found the £160 parcel in its clearly branded wrapper not inside the bin as she had thought but wedged beneath it in full view of passers-by.

Karen told Chronicle Live: “I’m horrified that Hermes could have left my package beneath a wheelie bin on a public road.

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