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Wales Online
Wales Online
Entertainment
Brett Gibbons

Heathrow urges airlines to axe flights in aftermath of baggage system failure

Heathrow Airport has asked airlines flying from terminals 2 and 3 to cut 10 per cent of flights as travel disruption continues. The move follows a baggage handling IT system failure on Friday which caused a weekend pile-up of luggage.

The system at Terminal 2 failed, leading to a build-up of bags outside the building. The backlog was finally cleared on Sunday evening but the UK's biggest airport said it had requested that carriers streamlined operations to ease pressure on the system.

A Heathrow spokesperson said: “We apologise unreservedly for the disruption passengers have faced over the course of this weekend. The technical issues affecting baggage systems have led to us making the decision to request airlines operating in Terminals 2 and 3 to consolidate their schedules on Monday June 20.

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