Squeezed households could make significant savings if they “make a nuisance of themselves” by haggling with their broadband provider, according to consumer experts.
As the cost of living soars, new Which? research indicates that people could potentially make annual savings of nearly £130 by haggling – and in some cases, the amounts saved for those willing to switch could top £200.
The consumer group asked more than 5,000 customers whose contracts had ended on either their mobile, their broadband or their broadband and TV package whether they had haggled or switched.