FAQs
Can I get free delivery at Gtech?
If you buy a Gtech vacuum, carpet sweeper, lawnmower, grass trimmer, leaf blower, eBike, massage bed, patio heater or power tool, then you get access to free UK delivery. The same goes for purchase of vacuum dust bags, grass trimmer blades, and any replacement parts that come under warranty. Any other order of spare parts of further accessories for your appliance will have £3.99 charge applied. If you order from Monday to Friday, Gtech will try to deliver your order under their Attempted Delivery policy by the next working day thorough their courier services, although this isn’t guaranteed. Attempted Next Day Delivery and Next Day delivery isn’t available in Northern Ireland, UK islands and the highlands.
Are Gtech returns free?
Gtech offer a 30-day money back guarantee on all of their products. That means that if you want to change your mind at any point within that 30 day window, then you can access a return or an exchange frm Gtech. The brand require that customers pay a £10 return carriage fee per order on all products. If your product stops working at any time, then you can contact Gtech customer support, who can guide you through their troubleshooting process. If your product needs to be replaced due to a fault, then Gtech can arrange collection of it for inspection, and in the case of a replacement, they will deliver this free of charge.
Are Gtech products guaranteed?
If you buy a vacuum, carpet sweeper, lawnmower, grass strimmer, hedge trimmer, leaf blower, eBike, massage bed, patio heater or power tool from Gtech, you’ll be covered by a 2-year guarantee. All other products (such as any replacement parts you may order) are covered by a shorter 6 month warranty. In order to access this guarantee, you’ll need to show proof of your purchase, so keep hold of receipts and emails detailing your transaction.
How can I order from Gtech?
You can order a range of Gtech products either on their website or over the phone. To order on the website, you need to set up an account, which will allow you to track on your order once it’s processed. You can make an order over the telephone 24 hours a day, making buying from Gtech super convenient.
How do I contact Gtech customer service?
If you need help with setting up your Gtech purchase, or if you have any queries about your customer experience, then there’s plenty of help available either via the website or phone line. Customer Service Agents are available from Monday to Friday 8am-8pm, and on Saturday and Sunday from 9pm-5:30pm. If you don’t have the time to wait on the phone, you can also drop the customer service team an email by filling out the form available on their website.
Hints and tips
Gtech discount codes are the best way to save money on your next vacuum, but there are other ways you can enjoy discounts too.
Sign up for the newsletter: As with most brands, you can get access to exclusive discounts by simply agreeing to receive emails from Gtech. From introductory offers to tailored-to-you releases, a mailing list is a very efficient way to say in the know about all things Gtech - a very handy thing if you’re in the market for a new lawn mower or vacuum cleaner. This newsletter will keep you in the loop when it comes to new product releases and sales periods too, which can never be a bad thing.
Follow the Gtech Instagram account: Get insider information from Gtech, including exclusive discount codes on the brand’s Instagram account. As well as tutorials and insights onto how to use Gtech products in your home, the brand post about sales periods, such as Black Friday, and also advertise codes, such as in their Valentine’s Day sale, where they offered 20% off.
Keep up with the Gtech Facebook page: To get access to giveaways and sales, follow the Gtech Facebook page, which is full of useful resources. If you’ve got your eye on a particular product but want it for a little less, then seeing the Gtech posts in your Facebook feed is the perfect way to keep on top of discounts without having to seek them out. The brand also have giveaways that you can enter on their Facebook group.
Check the website during sales periods: Gtech offer discounts on their website during sales periods, including last Black Friday, making November and Decmber a very advantageous time to shop. Last Black Friday included discounts on floorcare (like vacuums) and lawncare (such as lawn mowers), both big-ticket purchases that are excellent to get reduced. You’ll have to act fast to secure discounts during the Black Friday time period however, as you can only get the best prices while stocks last.
How to use a Gtech discount code
- Choose the Gtech discount code that you want to use and select it by clicking on the ‘Get Discount’ button
- A pop-out box will appear displaying the code. Copy by clicking the code or by using the ‘Copy’ button
- Click the button to take you straight to the Gtech website and get shopping!
- Once you have your items in your basket paste the Gtech discount code in the box labelled ‘Enter a coupon or voucher code’ and click ‘Add’
- Enjoy your savings!
What to buy from Gtech
Gtech are hugely popular for a number of reasons, one of those being the innovation that goes into their home appliances. The AirRAM Platinum is one of the flagship products from the brand, which has been upgraded with a whole host of useful features, including technology that stops hair getting stuck in the brushes of the vacuum. Most impressively, though it’s cordless, it offers a whole hour of run time, which is more than enough to efficiently take care of a small or medium sized home.
Though there is debate on getting a manual mower over a cordless one, Gtech have a brilliant range of cordless mowers to pack in even more convenience. Available in a range of different sizes, the Gtech cordless range also features a robot lawn mower too. The Robot Lawn Mower RLM50 can get out in your garden for you, and maintain your lawn whenever you need it to. There’s a straightforward set up process, and the capability to mulch grass too.
It’s not all large appliances with Gtech either. If you want a small handheld vacuum to quickly deal with small tasks around the house, then Multi MK2 seems like a practical choice. Cordless, lightweight, and kitted out with lots of attachments, it’s ideal for quick after dinner clean ups, and for sorting out your car too, especially when made even more affordable with a Gtech discount code.
