Greggs has revealed that its sales in large cities and locations near offices are lagging behind those elsewhere in the UK as a result of the shift to home working.
Roger Whiteside, the outgoing chief executive of the bakery chain, said transaction numbers in city centres were 10% below pre-Covid levels. “There are less people going to offices and less people going shopping. I suspect it will never go back to the numbers pre-Covid, although it might get a bit better,” he said.