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The Guardian - UK
The Guardian - UK
Business
Miles Brignall

Green Motion hire car broke down – then we were charged £2,600

AA London SM
Green Motion car and van rental
Complaints about Green Motion car hire fell, but recently there has been a rise in letters to our mailbox about the firm. Photograph: John Robertson/The Guardian

In August we hired a Volkswagen Golf from the Edgware Road branch of Green Motion and, with our two very young children in the back, set off for Newcastle.

After we had driven barely five miles, the engine warning light came on. We reported this to Green Motion and were advised to drive 30 miles or so north, where we were met by an AA patrol worker.

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