A gran says she has been left in agony for years after a trip to Aldi allegedly led to her suffering horrific injuries, and now she plans to sue the supermarket giant.
Phyllis Middlemass said she was left with a broken arm, fractured wrist, head injury and skin ripped off her left shin after colliding with a pallet forklift being pulled by a member of staff.
The 60-year-old gran spent a week in hospital and three months with a sling after the incident, at the Aldi, in Johnstone, Scotland, back in October 2019, when she was shopping with her daughter Lynne, 40.
Ms Middlemass has said she has been left unable to do simple tasks as a result of the injuries she suffered, Glasgow Live reported.
In the years after the incident, she claimed she was left in agony everyday, forcing her to remain on morphine, but she says determined to keep fighting for justice.
Ms Middlemass claims: "It’s really affected my mental health. I had a breakdown because of this.
“I was just getting round to getting back out after the leg break and this has really affected my confidence and made me really depressed.
“I can’t wash my hair and I can’t put my bra on properly anymore, it’s too painful. I need my daughter to do all these things for me.
“I can’t cook properly now. I had a chicken on and didn’t have the strength to lift it. I dropped it all over the floor.
“I used to go swimming all the time with my grandkids, but I can’t do that anymore.
“My older grandkids help me as much as possible. My whole family has been great, and if I didn’t have them I don’t know what I’d have done.”
The gran said she couldn't remember what happened, but just that she was walking with her daughter when the incident unfolded.
She said she fell at Lynne's feet and the next thing she knew she was in the ambulance on her way to the hospital.
Ms Middlemass is now looking for a new a new law firm to represent her after moving on from two previous firms that dealt with her case.
She said: “It was with a solicitor and they said it was a 50-50 because nobody was accepting responsibility for causing it.
“There were witnesses and CCTV evidence. My daughter saw the whole thing and the shop was busy with customers and kids - it was a Friday afternoon during the school holidays.
“I’m still on morphine, still having to attend the hospital and still getting work done on my arm.
“I’m left with these injuries through no fault of my own."
An Aldi spokesperson said: “We are not in a position to comment as it is an ongoing legal matter.”
