A woman died "alone and curled up on the floor" while waiting over five hours for an ambulance - despite living five minutes from hospital, her family say.
Gran Rachel Rose Gibson, 58, was "neglected by emergency services" when she died at her home in Wrexham, Wales, according to loved ones.
Family say the grandmother-of-seven had called an ambulance at 4pm on Wednesday April 5 as she was coughing up blood and in chronic pain.