Chelsea supporters got their first proper glimpse into the mind of their new head coach, the 40th in the club's history if you count interim and caretakers, and the fourth since 2018.
As Graham Potter walked around the pristine setting of Cobham, kitted out in branded training gear, the 47-year-old soon began to share the ideas and principles he hopes to instil with his new group of players.
"You have to understand they are human beings first, and the key thing was to understand them," Potter told Chelsea's in-house media team. "What motivates them and what they're like as people and then, from that, try to come to some common ground.