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Evening Standard
Evening Standard
National
Rosie Shead

Government announces ‘common-sense change’ for passengers of cancelled trains

From Sunday, customers with a valid ticket will be able to travel on another operator’s service departing within two hours before or after their original cancelled train (PA) - (PA Wire)

Passengers whose trains have been cancelled will be able to travel with another company to finish their journey free of charge immediately, the Government has announced.

From Sunday, customers with a valid ticket will be able to travel on another operator’s service departing within two hours before or after their original cancelled train, using a direct or reasonable alternative route, the Department for Transport (DfT) said.

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