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Tom’s Guide
Tom’s Guide
Technology
Jeff Parsons

'We work to make broad improvements': Google responds to claims its AI Overviews mislead users over health queries

Google AI logo on phone.

Google has responded to claims that its AI Overview answers appearing at the top of search results for health queries are inaccurate. An investigation by The Guardian claimed that certain queries, such as “what is the normal range for liver blood tests,” would return misleading information.

According to the Guardian's report, the above search query into Google would return an AI Overview filled with "masses of numbers, little context and no accounting for nationality, sex, ethnicity or age of patients." In another instance, the AI result seemingly told people with pancreatic cancer to avoid high-fat foods.

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