Greater Manchester Police bosses have plucked 77 cops from all across the force to bolster its 999 call handling department. They have been seconded to the 'Force Contact Centre' to help during the busy summer period.
Among them is PC Elizabeth Kelly, who recalled the dark days in 2020 when GMP was plunged into special measures. Then a civilian call handler, she recalled: "Demand was so high we didn't really get a break between calls."
Since Chief Constable Stephen Watson was installed in June last year, the force has halved the time it takes to answer the most serious 999 calls.
