Glasgow passport office has been inundated by desperate holidaymakers amid a 'black hole' of unprocessed applications.
Hundreds of people have turned up at the Northgate centre in a last ditch attempt to secure their passport, with some with suitcases in tow.
It is understood the Home Office has put 4,000 applications submitted months ago to the back of the queue, prioritising new ones first, the Daily Record reports.
