A nine-year-old girl suffered a painful burn which left her "hysterically crying" after going down a slide in shorts. Delilah Price went down the steep red slide with a vertical "death drop" during a family trip.
It left her with a weeping burn across her upper thigh which needed medical treatment. Mum Sarah, 38, said she couldn't sit down for days and is now scared of slides.
The incident occurred at Playzone in Llansamlet, Swansea, last Wednesday. Playzone's website states visitors should "keep arms, legs and torso covered – no shorts or short skirts".
But Sarah said Delilah, sister Dolcie, eight, and their two cousins all wore shorts and T-shirts to the play centre and staff didn't say anything during the visit last Wednesday. The mum, from Cimla, Neath, South Wales, said: "I'd never heard of a burn off a slide or seen one and we have been using play centres for nine years. The children all had shorts and T-shirts on.
"Nothing was said on entry about their clothing and they were able to go in and play on whatever. As soon as Delilah came down the slide, she was hysterically crying, and staff gave her an ice pack.
"By the time she got home, it was really sore, and the next day, it was all weepy. For days afterwards, she could hardly walk and couldn't sit.
"Everything was sticking to it. She was in so much pain. Doctors at the hospital have cleaned it and dressed it multiple times and thought she might need antibiotics but they're happy now that it is starting to heal.
"I really think there should be stricter rules like there are at other places requiring correct socks or footwear. I rang Playzone to warn them but they weren't interested.
"They said I'd have a phone call back but I've not heard anything. I said I'd email the photos of the burn but they said they don't want to see them."
Sarah, who runs a domestic cleaning business, said they won't return to the centre. And she added: "Delilah is too scared to use a slide now but I'm hoping she will overcome it.
"It's been a hard week with her not being able to do much. The first few days she couldn't even sit, and she wanted to sleep with me, which isn't like her.
"I'm upset and angry and I think things should be in place to stop it happening again." Playzone Swansea has been contacted for comment.
