A mum has slammed school staff after claiming her five-year-old was labelled a "drama queen" when she broke her leg and screamed in pain.
Millie Rowe was at her after-school club when she tripped on a hula-hoop and broke her shin, yelling that she had heard her leg snap.
The youngster's injury resulted in a lump "bigger than a satsuma" on her shin, but despite her obvious agony, Millie's mum claims staff didn't believe her.
Mum Nicole Schofield, 29, is now furious saying the school didn't take her daughter's pain more seriously, which she says resulted in a three-hour delay for Millie to be treated.
Nicole was "disgusted" when she was allegedly told by the head of safeguarding that day at the primary school that Millie was known as a "drama queen".
The school denies Ms Schofield's version of events.
The mum of three from Wisbech, Cambridgeshire, said: "They saw her as a 'drama queen' and so didn't take any notice of her. That comment was not only rude but unnecessary.
"Is that why they didn't call an ambulance - because they thought she was exaggerating?
"It makes me feel sick knowing she was in so much pain, and that the school picked her up and moved her which they shouldn't have done."
Nicole was called to Nene and Ramnoth School in Wisbech at 3.40pm after Millie's accident at the school's after-school club on March 29.
She said staff told her Millie needed to be picked up after an accident, with Nicole arriving at the school shortly later to find her sitting on a chair and crying in pain.
Nicole was told Millie had slipped on the plastic games equipment and hurt her leg, but she had been examined by a first aider.
According to Nicole, Millie had screamed and told the teacher, "I heard my leg crack".
Whilst Nicole tried to calm her daughter down, a teacher reportedly ran out to a taxi waiting for them - telling the driver to expect a little girl to be brought out with a suspected broken leg.
However, the mum claims that none of the staff told Nicole.
Nicole, who runs an events business, said: "They told me I could take her home or get her looked at, that it was up to me.
"Before I left the Head of Safeguarding at the school said, 'well, we know Millie as a drama queen.'"
Millie was carried out by a member of staff on a chair and placed in the taxi.
At home, she was still screaming in pain on the sofa so Nicole called for an ambulance, which arrived 90 minutes later at 6.30pm.
It was only with the critical care paramedic that someone first mentioned to Nicole it could be broken. Millie was then given ketamine to put her to sleep.
At hospital an x-ray confirmed it was a straight break of her fibula, or shin bone.
Nicole, a single mum whose children are 11, five and four, said: "Me and the hospital staff didn't believe this could have been from slipping on a hula hoop.
"It may have been a hairline fracture that then became a break after she was moved onto a chair, then into the taxi, then into the house.
"They shouldn't have moved her and they should have told me if they suspected a break. I wouldn't have moved her from the school.
"I could have gotten her pain relief quicker and treatment quicker. It makes me feel sick."
Nicole said she has now applied to enrol Millie into a new primary school to start in September next year.
She also doesn't plan to return her daughter to the school until they give her an explanation.
Nicole said: "I phoned the school the next day, I was really angry. I cried down the phone to the headteacher, who was apologetic."
She has contacted Ofsted and the Elliot Foundation Academies Trust, which runs the primary school, to chase up on her complaint.
She has since been told an internal investigation into the incident will be launched.
Meanwhile the "boisterous" little girl is getting by with a bright pink cast on her leg which can come off in May.
A spokesman for the Elliott Trust said: "We do not normally comment on individual cases of this nature. But it is fair to say that we do not recognise Ms. Schofield's version of events.
"Ms. Schofield arrived at the school in a taxi within minutes of being informed of her daughter Millie's accident.
"The school offered to ring an ambulance and discussions ensued between school staff and Ms Schofield, even involving the taxi driver, about the best and quickest way to get Millie the care she needed, given the time of day and the pressure upon NHS services.
"Ms Schofield chose to leave the school with Millie in the taxi in which she had arrived. We understand from Ms. Schofield that rather than go to A&E or the Minor Injuries Unit, as recommended, she first went home.
"We have conducted an initial investigation into the incident, which was shared with Ms. Schofield yesterday. We expect to continue conversations with Ms. Schofield as we address her perfectly understandable concerns about her daughter's wellbeing."
