Gen Z is afraid of talking on the phone, so one college launched a class to help the younger generation overcome its telephobia

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• Gen Z is so apprehensive about talking on the phone employers have seen a noticeable difference in their work outcomes. One U.K. college even launched a class to help the younger generation overcome “telephobia,” the fear of talking on the phone.

Gen Z’s proclivity for yapping doesn’t exactly extend to talking on the phone, especially when it comes to work. In fact, a 2024 study shows nearly a quarter of the generation is so hesitant about talking on the phone they never answer calls. A college in the U.K. just recently launched a class aimed at helping Gen Z overcome its fear.