There are several logistical details and efforts behind the scenes of an event as massive as the G-20 summit currently ongoing in Delhi. Officials from various departments in the national capital have come together in the New Delhi Municipal Council’s (NDMC) disaster management centre to ensure a seamless flow of operations across the three days.
NDMC Vice Chairman Satish Upadhyay explained that the disaster management centre is providing real-time and critical support across areas of G-20 importance. Officials from Delhi Government, Lieutenant Governor’s office, PWD, MCD, BSES, DTC, Delhi Police, DTC, IGL, DJB and DDMA are present at the centre to coordinate and streamline any complaints that may arise.
We have received approximately 20 complaints so far, and have had the resolution rate of 100%. All these complaints were received internally, we have deployed over 3,000 ground workers and 440 cameras on locations of importance to monitor any issues, an NDMC official said.
