Businesses of the future will focus on being socially responsible and caring towards staff – as the work becomes highly automated.
Futurologist Ian Pearson claims that, while employees have effectively worked as machines in the past, the future will see work centred around emotional and interpersonal skills.
He suggests a phrase we’re likely to hear more of in the next few years is “Care Economy” – as the new high level of automation allows people to focus on people.
