Furious passengers allegedly tried to rip open a door to get their luggage after a 12 hour nightmare.
TUI customers snapped at Birmingham Airport after a nightmare wait for their luggage after returning from a four hour flight from Turkey - which was diverted 150 miles to the Midlands.
After finally landing at 3am this morning the Catherine Arnold and her partner Tom faced another four-hour wait for their luggage to be unloaded and then grab another transport back to Norwich.