A furious British Gas customer said a call handler laughed at him when he revealed his surname.
Ian Deadman, 31, claims the worker “took the mick out of him” over his name has slammed the company for “absolutely terrible” remarks.
He was was looking for an explanation as to why £300 had been added to his bill but instead of helpful answers, Ian said he was met with howling laughter on the other end of the phone.
