A funeral director has said bodies are being "left in mortuary fridges for up to five weeks" as grieving families are left unable to see their loved ones. They made the claim as delays mean added grief.
The funeral director said families were "breaking down in tears" and left wanting to know why they can't see their loved ones.
Speaking about delays in Staffordshire, they told StokeonTrentLive: "As funeral directors, we’re always very careful what we say, but they push you. We have to tell them, 'we’re sorry, five weeks have passed by, they’ve deteriorated'. It’s appalling. It's an appalling situation. As funeral directors you try to do your utmost best, but this is just appalling.”