A raging mum told how a firm demanding £20 to send back her autistic daughter's favourite teddy bear after she accidentally left it behind on holiday.
Furious Donna Nevill, 34, took her family on holiday to take in the sights of London - staying in nearby Slough. But dissatisfied at the state of the Onpoint Apartments accommodation, they left a day early.
Sadly, only when they arrived back home did Ms Nevill realise they had left their daughter Summer's furry friend behind. Autistic and heavily reliant on the comforter, nine-year-old Summer she struggles to sleep without the teddy.