TUI has confirmed a list of flights that have been delayed or cancelled as the half-term break gets off to a chaotic start for some. On Saturday (May 28) the company apologised to its customers after announcing a "small number" of flight cancellations and delays.
It said that "various operational and supply chain issues" are to blame for the flight cancellations and that they wanted to "apologise for the inconvenience". However, the issues now appear to be continuing as millions across the country start their half-term breaks.
A notice on TUI's website, posted on Sunday (May 29) read: "At TUI Airways we pride ourselves on our on-time performance. In the unlikely event that your flight is delayed, please rest assured that we are doing everything we can to get you on your way as quickly as possible."
It then continued to list the flight that will be affected for the rest of today. The rest of the message then read: "Recently, due to a combination of factors causing significant operations disruptions, we made the difficult decision to cancel some of our flights. If you are affected by a flight cancellation and were travelling on a TUI package holiday, this means your whole holiday is impacted and thus cancelled.
"Please accept our sincere apologies for the inconvenience and the disappointment that this decision has caused. Please be assured that we have not taken this decision lightly."
It then goes on to say: "In accordance with EU Regulations, you are entitled to compensation payable per person. A claim can be made 72 hours after you were due to depart by visiting the site www.tui.co.uk/destinations/contact-us/flight-delays.
"It is exceptionally rare that we must cancel a flight and your holiday in this way so we are extending our apology by offering a £ 200-holiday voucher per person and hotel that you will choose to travel with us again in the future. You should receive this voucher within 28 days. We will also be refund - in full - the total cost of your booking within 14 days."
The flights which are delayed on May 29 as of 4.22pm are:
- TOM508 Manchester to Antalya - Was departing 1655 GMT / Estimated to depart 0630 GMT 30th May
- TOM509 Antalya to Manchester - Was departing 2230 GMT / Estimated to depart 1140 GMT 30th May
- TOM2744 Manchester to Heraklion - Was departing 0655 GMT / Estimated to depart 1215 GMT 30th May
- TOM2745 Heraklion to Manchester - Was departing 1200 GMT / Estimated to depart 2359 GMT
- TOM586 Manchester to Sal - Was departing 1325 GMT / Estimated to depart 1830 GMT
- TOM587 Sal to Manchester - Was departing 2050 GMT / Estimated to depart 0146 GMT 30th May
- TOM2746 Manchester - Almeria / Was departing 0505 GMT/ Estimated to depart 1051GMT
- TOM2747 Almeria - Manchester / Was departing 0905 GMT / Estimate to depart 1340 GMT
- TOM4750 London Gatwick - Kos / Was departing 0540 GMT / Estimated to depart 1400 GMT
- TOM4751 Kos - London Gatwick / Was departing 1040 GMT / Estimated to depart 1845 GMT
- TOM1798 Dublin to Reus / Was departing 0445 GMT / Estimated to depart 1745 GMT 30th May
- TOM1799 Reus to Dublin / Was departing 0815 GMT / Estimated to depart 2115 GMT 30th May
- TOM3780 Doncaster to Palma de Mallorca / Was departing 0525 GMT / Estimated to depart 1555 GMT 30th May
- TO3781 Palma de Mallorca to Doncaster / Was departing 1910 GMT / Estimated to depart 0905 GMT 30th May
The flights which are cancelled on May 29 are:
- TOM850 Bristol - Sharm el Sheikh
The flights cancelled on May 28:
- TOM6654 Bristol – Rhodes
- TOM758 Birmingham – Antalya
- TOM628 Gatwick - AntalyaTOM1650 Dublin – Rhodes
- TOM2680 Manchester – Kos
- TOM5658 Stansted – Paphos
- TOM6622 Cardiff – Rhodes
- TOM654 Glasgow – Antalya
- TOM1682 Cork - Palma de Mallorca
- TOM6676 Bristol - Paphos
The flights cancelled on May 27:
- TOM7596 Birmingham – Larnaca
- TOM7578 Birmingham – Mahon
- TOM7510 Birmingham – Reus
