New Delhi: India’s food-safety crackdown is being fuelled by an unlikely alliance, with regulators on one side and an increasingly vocal army of social media users on the other.
Across the country, viral posts exposing filthy kitchens, pest infestations and questionable food practices are piling pressure on authorities to act. Government agencies, meanwhile, are stepping up inspections of restaurants, hotels, warehouses and food businesses after years of complaints from consumers about hygiene in India’s $56 billion food-services industry.