Coutts isn’t just any old bank, its chief executive, Peter Flavel, has been keen to tell anyone who asks.
If you’re rich enough to have an account – customers need to hold at least £3m in savings or borrow or invest at least £1m – the bank promises to provide not just a dedicated bank manager but also a concierge, or “lifestyle manager”, to help you “start enjoying life the way you want it and turn good experiences into unforgettable, great ones”.