Rise of the machines: bureaucrats turn to AI to write and decode policy

Public servants are using artificial intelligence (AI) to first draft and then decode complex government documents across departments and agencies, and are turning to large language models to translate regulations into simplified instructions and even videos.

Public servants are adding more and different types of AI into their daily workflow and are relying on it to break down government documents into 'plain language' summaries. Pictures by Dion Georgopoulos, Shutterstock

Hundreds of AI deployments revealed in a series of freedom of information (FOI) requests have lifted the lid on increasingly creative ways public servants are automating tasks.