Nawgati has transformed into a mobility infrastructure company that is revolutionizing fuel station operations, from assisting CNG users with queues to creating an AI platform for retailers. The startup, established by Vaibhav Kaushik due to a recurring problem in India's fuel retail sector, now has over 30 lakh users, partners with major oil marketing firms, and is entering international markets after securing $2.5 million in Pre-Series A funding. In this interaction with The Economic Times Digital, Kaushik, the co-founder and CEO of the company, discusses the journey, its evolving business model, AI-led innovation, global ambitions, and the future of connected mobility infrastructure. Edited excerpts.
The Economic Times (ET): Nawgati began by solving a simple but persistent problem at CNG stations. Looking back, what convinced you that this pain point could be built into a scalable business rather than just another utility app?
