It's been quite a journey for Sheldon Mills. He was raised by his grandmother in the Ely area of Cardiff, and where a teacher once told him to forget about aspiring to become a lawyer, to being at the heart of regulating the UK’s financial services sector.
The former pupil of Trelai Primary and Glyn Derw Comprehensive, is very much a champion of the interests of consumers at the Financial Conduct Authority (FCA) which he joined in 2018 and where for the last three years has held the role of executive director, consumers and competition.
The FCA, which employs 4,000, regulates the conduct of 50,000 financial services firms, and where Mr Mills said a focus for him has been trying to ensure that it has a deeper understanding of a wider number of communities, like Ely, to counter a danger of being seen as a sort of “Waitrose regulator”.