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Birmingham Post
Birmingham Post
Business
David Laister

From £1m new function suite to pandemic pizza delivery - hotel's pivot held up as model of resilience

An independent hotelier who completed a £1 million investment in the year before Covid closed her down, has told how she survived the pandemic as the area’s business resilience was praised.

Heather Dutton is the managing director and owner of Stallingborough Grange, the 42-bed rural location on the outskirts of Grimsby.

Once her family home, and convenient for both South Bank industry and as a rural retreat, 2019 saw the completion of the 250-seat Buttercross Suite, creating a wedding and function venue in a new chapter for the business. But within a year she had pivoted to pizza deliveries and serving up doorstep Sunday lunches to keep the business afloat.

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