A former Tesco worker has revealed a checkout rule in her store that involved staff talking to every customer at the till.
The woman, who said she used to work in Tesco, claimed this rule came from her manager, who told staff to make conversation with everyone. The reason behind this was heart-warming, as the woman pointed out that some people might not get another chance to have a chat that day - and for those shoppers a bit of small talk might go a long way.
The ex-Tesco employee, named Louisa, shared a clip to her TikTok account, where she posts under the username @louisasheringham. And she explained how the rule worked.