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Fortune
Fortune
Francesca Cassidy

Forget speed: L’Oréal’s innovation chief says AI rewards companies with history

Delphine Viguier-Hovasse, chief innovation and prospective officer at L’Oréal speaking at a conference (Credit: L’Oréal)

When it comes to AI, much has been made of its democratizing potential. Many proponents believe that access to affordable models will act as a leveler, allowing smaller enterprises to innovate, test, and gain insights in ways previously that were previously much more challenging.

But, according to Delphine Viguier-Hovasse, chief innovation and prospective officer at L’Oréal, the reality may be more complicated. “We operate in a buoyant beauty market because it has never been easier to create a new brand,” she says. “You have AI inventing images and brand names, vendors providing formulas and molecules at a very fast pace—but you also have a lot of brands dying. Every two years you have a new brand and then it disappears.”

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