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The Independent UK
The Independent UK
Travel
Simon Calder

Flight disruption compensation: there must be a better way

Simon Calder

The good folk at Which? – the brand name of the Consumers’ Association – have strong views on compensation for airline passengers whose flights are delayed. Not a penny less is their attitude.

The context: if your flight arrives at its destination airport (arrival counted as the time the first door opens) three hours or more late, you are generally entitled to between £220 and £520 in cash compensation.

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