As energy costs soar this winter, many homeowners are struggling to afford bills - especially if they are charged for more than what they have used.
The current household cap was introduced by the UK Government in October meaning the average household will pay no more than £2,500 in its energy bills. However, Ofgem warned energy suppliers to tighten up direct debit policies, after several companies were taking too much money from customers on automatic payments.
If you think you’re being overcharged by your supplier, it is important to take action as soon as possible.
