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Evening Standard
Evening Standard
Vicky Shaw

Financial services firms paid £236m of redress in second half of 2024 – FCA

Complaints to financial services firms fell by 4.3% in the second half of last year compared with the first six months, according to Financial Conduct Authority (FCA) figures.

Companies received 1.78 million complaints in the second half of 2024, with £236 million of redress paid.

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