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Fortune
Fortune
Tristan Bove

Fewer than 1 in 5 small businesses are good at actually integrating AI

Female sculptor using a digital tablet in her art studio (Credit: Alistair Berg)

Main Street is racing to fit artificial intelligence into its business models, but most small businesses are still learning to walk before they can run.

Small business owners have already made up their mind about AI, no longer asking if they should use the technology, but rather how and when to integrate it. More than three-quarters of small business owners are already using AI to some degree, and more than 90% say it’s working, according to a survey of small business operators published by Goldman Sachs on Tuesday.

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